Work type



NCS Youth Engagement Officer Leicester

East MidlandsFull Time / Permanent
£20750 - £24500

The role will involve working in a fast-paced environment engaging a diverse mix of 15-17-year olds and managing a caseload of schools. You will be expected to achieve targets based on expressions of interest and sign-ups per school and season working closely with the NCS Team Leader. This will be done via the delivery of recruitment events such as assemblies, stands, teacher meetings and other youth group sessions


  • Accountability for driving consistent strong performance via recruitment events such as school assemblies and youth groups.
  • Ability to present to large audiences of young people creating enthusiasm and a passion to take part in NCS via schools, colleges & youth group events.
  • Ability to deliver strong sales pitches when working on recruitment stalls to sell the NCS experience to young people.
  • Build and maintain relationships with a wide range of key stakeholders including teachers, parents/guardians, community leaders, governors etc. to gain support for NCS.
  • Proactively identify new opportunities to recruit young people onto the programme.
  • Ability to adapt presentation style to a varied audience such as single-gender schools, faith schools, sixth form colleges and alternative education.
  • Manage a caseload of schools and colleges ensuring minimum recruitment events are booked and pre-event research is completed.
  • Lead on the delivery of teacher meetings with a cohort of schools, tailoring recruitment activity and provide feedback within season and post-NCS.
  • Participate in at least one residential overnight stay per year with young participants to evaluate and feedback on the live NCS experience.
  • Build strong professional relationships with both internal and external stakeholders which consistently enhance the delivery of business objectives
  • Working in harmony with the wider Ingeus Team to ensure that standards are continuously kept to a high level, exceeding business and client expectations
  • Drives personal performance by ensuring all performance expectations are met continuously, demonstrating the ability to manage own diary and workload independently
  • Results driven, focusing their contribution on activities which meet company goals and deliver the greatest value
  • Highly organised with strong attention to detail, maintaining an analytical viewpoint which identifies areas of continuous improvement which are then utilised
  • Demonstrates flexibility, resilience and embraces change; allowing the business to continuously evolve and provide greater service and meet the needs of our learners
  • Confident communicator both written and oral with the ability to build rapport quickly and effectively


  • Sales experience within a target environment, demonstrating top performance
  • Public speaking experience
  • Ability to build quick rapport with people (including young people, stakeholders and parent / guardians)
  • Consistent performance against set KPI’s, demonstrating both passion and drive to exceed expectations

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If so, please submit your CV. We look forward to receiving your application.

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