Work type



Employer Account Manager - Brent

LondonFull Time / Permanent

Employer Account Manager


As the Employer Account Manager, you will identify the key employers and sectors and those which are currently experiencing, or are expected to experience, significant growth and work with them to enable participants to access these opportunities. The role requires establishing and maintaining close working relationships with local employers, advisors, Ingeus participants and other key partners.

Mobility will be a key requirement, given the need to build sustainable relationships with partners both external and internal. However due to remote and digital nature of programme it is anticipated the EAM will be comfortable with online platforms such as Skype and Microsoft Teams.

The main office location for this role will be in the West London area, however frequent travel across the London region is required. 

As the Employer Account Manager, you will be responsible for:

  • Creating, building and maintaining strong and effective relationships with new and existing employers to generate vacancies or supported opportunities for Ingeus participants.
  • Confidently and effectively selling the Ingeus Employer Services offer to new and potential employers, utilising various marketing tools, social media, online and web-based meeting and conference (webinar) tools and self-sourcing opportunities aligned with their area of expertise or sector.
  • Making regular contact with all key employers with repeat vacancies, conducting fortnightly meetings at a minimum with all major employers and account managed relationships where ongoing recruitment is occurring.
  • Analysing market trends to identify potential business opportunities and agree new employer targets.
  • Influencing employers to modify recruitment processes and conditions to make vacancies and opportunities more accessible for disadvantaged participants.
  • Effectively promoting and agreeing inclusive recruitment processes for example information sessions, site visits, work trials and placements, interview and assessment activity, including job carving where needed.
  • Identifying the recruitment needs of each employer and working with the Ingeus support teams to provide a tailored solution for assessment, pre employment preparation and re-skilling as need to maximise participants success.



  • Regular updates to local teams and advisors regarding potential and live vacancies and opportunities with employers.
  • Liaise immediately with Restart Advisors on any work-related issues and provide constructive feedback promptly.
  • Communicate clearly on an ongoing basis the added value of the relationship they are building so that it is well understood by operational colleagues.
  • Work closely with Training advisors and Skills Specialist to provide tailored routeways for participants to gain employment.


As our Employer Account Manager, you will have:

  • Strong understanding of local employment market, sectors and local employment trends and challenges
  • Knowledge of local labour market trends and drivers.
  • Excellent verbal and written communication skills, including presentational skills
  • Able to effectively network to build and maintain effective relationships internally and externally.
  • High level digital literacy skills, and strong working knowledge of Microsoft Office applications / Teams / Skype for Business
  • Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
  • A strong commitment to personal and professional ongoing development



As an Ingeus employee, you will have access to a range of benefits including:

  • Flexible working options available
  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.


About us

Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UK help people improve their employment, skills, and wellbeing. We are purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.

At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment. We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and we’re committed to the Armed Forces Covenant.


Please email us at if you have any queries relating to your application.

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If so, please submit your CV. We look forward to receiving your application.

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At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.