Work type



Employer Account Manager

London, LewishamFull Time / Permanent

Employer Account Manager

Salary: Circa £30,000 per annum

As the Employer Account Manager, you will identify the key employers and sectors and those which are currently experiencing, or are expected to experience, significant growth and work with them to enable participants to access these opportunities. The role requires establishing and maintaining close working relationships with local employers, advisors, Ingeus participants and other key partners.

Mobility will be a key requirement, given the need to build sustainable relationships with partners both external and internal. However due to remote and digital nature of programme it is anticipated the EAM will be comfortable with online platforms such as Skype and Microsoft Teams.

As the Employer Account Manager, you will be responsible for:

  • Build and maintain strong and effective relationships with new and existing employers to generate vacancies for Ingeus participants through remote digital methods and face to face contact.
  • To drive program job entry targets and to capitalise on the opportunities to achieve outcomes for participants throughout the life of the contract.
  • To sell the programme to all new and potential employers.
  • Attend relevant networking events to promote programme.
  • Make regular contact with all key employers with repeat vacancies and to conduct monthly meetings with all major employers where ongoing recruitment is occurring.
  • Undertake direct marketing as required, using digital and electronic format e.g., email/LinkedIn etc.
  • Liaise with employers to gain trials and placement opportunities for participants and job carve where needed.
  • Effectively agree terms of recruitment e.g., information sessions, candidate pooling, pre-screens, evidence collection arrangements.
  • Identify the recruitment needs of each employer and tailor pre-screens and group assessments to their specific needs ensuring that contractual terms are met
  • Ensure that participants are appropriately matched to employment opportunities within your area and work alongside the Restart Advisors.


  • Regular updates to the digital job board
  • Liaise immediately with Restart Advisors on any work-related issues and provide constructive feedback promptly.
  • Communicate clearly on an ongoing basis the added value of the relationship they are building so that it is well understood by operational colleagues.

As our Employer Account Manager, you will have:

  • Strong understanding of local employment market and local employment trends and challenges
  • Knowledge of local labour market trends and drivers
  • Excellent verbal and written communication skills, including presentational skills
  • Able to effectively network to build and maintain effective relationships internally and externally.
  • High level digital literacy skills, and strong working knowledge of Microsoft Office applications / Teams / Skype for Business
  • Excellent organisational skills with a demonstrated ability to manage a busy schedule/workload under pressure.
  • A strong commitment to personal and professional ongoing development


As an Ingeus employee, you will have access to a range of benefits including:

  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

About us

Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UK help people improve their employment, skills, and wellbeing. We are purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.

At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment. We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and we’re committed to the Armed Forces Covenant.

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If so, please submit your CV. We look forward to receiving your application.

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At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.