Work type



Benefit & Debt Advisor (FBD) - Derbyshire

East MidlandsFull Time / Permanent

Ingeus FBD services is tailored to the assessed individual needs of 18+ Male Service Users on community orders and post-release licenses as part of the community Probation system. FBD Advisors will support with developing financial management skills, access and maintain appropriate benefits reduce or stabilise debt for the person on probation. We are recruiting across Derbyshire.


  • Hold the professional relationship with the Responsible Probation Officer (RO) to support Service Users through one-to-one and group interventions
  • Proactively manage a caseload of Service Users in line with the information contained within the Referral provided by the RO and maintain operational liaison with RO to manage casework requirements
  • Support and motivate Service Users towards education, training and/or employment readiness in line with the Service delivery model
  • Conduct a diagnostics assessment with all referred Service Users to assess the appropriate level of support required for their journey towards financial stability. 
  • Provide intensive support to all Service Users on a one-to-one basis and in group settings dependent on the needs identified by the diagnostic assessment.
  • Prepare and agree individual action plans.
  • Deliver the suite of FBD workshops to individuals and/or groups of Service Users
  • Provide in work support to Service Users where required
  • Make appropriate referrals to external training organisations and/or colleges to meet identified training needs of SU, as appropriate
  • Be Alert and responsive to behaviour, information or changes which could indicate a change in risk of serious harm
  • Respond appropriately to challenging behaviour (including Unacceptable Behaviour) in order to de-escalate tension, to enable Service User to manage strong feelings and to ensure their own safety and that of others.
  • Undertake any other duties which fall reasonably within the nature, grade and responsibilities of the post.
  • Support Service Users to engage with mainstream services to provide ongoing support beyond CRS
  • Work alongside integrated specialist support from partners CGL and Leonard Cheshire.
  • Will demonstrate a passionate and proactive approach to case management and their own personal development


  • Effective Case management
  • Conscious planning and thoughtful decision making
  • Interpersonal skills


  • Knowledge of the criminal justice system and legislation in relation to the Rehabilitation of Offenders Act
  • Understanding employer engagement practices and knowledge of the local labour market.
  • Knowledge of national and local initiatives in relation to learning skills and employment.
  • Experience of working in a multi-agency environment and developing partnerships
  • Confident and ICT literate
  • Knowledge of Finance Benefit and Debt


As an Ingeus employee, you will have access to a range of benefits including:

  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Travel Expenses*
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

About us

Part of international human services provider, APM Group, Ingeus is all about people and our mission is to enable better lives. We specialise in creating and delivering employment, health, justice, and youth services. Every day our teams across the UK help people improve their employment, skills, and wellbeing. We are purpose-led, passionate and proud to work with our colleagues, customers and communities to drive social change.

At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment. We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and we’re committed to the Armed Forces Covenant.

Please note that this role may be closed early if we receive a high volume of applications. 

Please email us at  if you have any queries relating to your application

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If so, please submit your CV. We look forward to receiving your application.

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At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.