Work type



CIC - Contracts and Accounts Manager

LondonFull Time / Permanent

CIC - Contracts & Account Manager

As our Contracts & Account Manager, you will be responsible for for establishing, managing and expanding the ongoing relationships with a cross-sector portfolio of CiC’s strategic customers.

You will Identify additional customer needs and requirements, produce compelling and detailed proposals and secure services within existing and new customers.


The Contracts & Account Manager position will include:

Business Development

  • Carrying out business development activities, across all channels and geographies to generate leads and customer meetings.
  • Preparing proposals for meetings in conjunction with subject matter experts (SME) across the business
  • Delivering proposal presentations, ensuring appropriate SME’s and others are present to support the pitch
  • Developing formal relationships with current and potential customers to promote CiC’s services

 Relationship Management

  • Nurturing all new employer accounts through the design and implementation phase.
  • Being the first point of contact for key stakeholders within each designated customer

 Strategic Planning

  • Maintaining excellent understanding of market conditions, including gaps in provision to ensure that the business responds to new opportunities identified.
  • Representing CiC at key events (in the UK and overseas as appropriate) to promote and market our services and network with key stakeholders

Contract Management

  • Ensuring all customers understand, are presented with, and return all required contracts and documentation in a timely fashion.
  • Being responsible for the accurate invoicing on each account, and timely payment by the customer to minimize debt
  • Ensuring maximum rate of contract retention through the timely renewal of contracts at preferential rates


Essential skills required for the role:

  • Experience working to targets
  • Excellent communication and organisation skills
  • Excellent commercial, contractual and business acumen
  • Self-starter, able to work remotely
  • Ability to work to budgets and financially plan
  • Ability to build and present proposals confidently



  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Additional leave for personal development and community volunteering
  • The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.


At CIC, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment. We are a Disability Confident Leader, a Mindful Employer, a Stonewall Champion, and we’re committed to the Armed Forces Covenant.

Please visit our careers site for more information about Ingeus, the services we provide and how you can become part of the team:

For anymore information, please contact us on

Job no:

Applications close:


If so, please submit your CV. We look forward to receiving your application.

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At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.