Work type



Peer Mentor Lead - North East

North EastFull Time / Permanent
Position Description

Peer Mentor Leads will recruitment and train new Peer Mentors, delivering the Transition and Hope workshop in a variety of group-based settings


  • Manage and maintain systems to provide a comprehensive Peer Mentoring service
  • Develop and deliver the annual Peer Mentoring business plan;
  • Assess the suitability and risk levels of referrals to the Peer Mentor training
  • Recruit, train and supervise new Peer Mentors
  • Support Peer Mentors in the delivery of PW and ETE interventions and services
  • Work with Advisors from across the CRS to identify ways in which Peer Mentors can support other group activities
  • Manage Peer Mentors to ensure that standards of excellence are continually met, and that Peer Mentors are able to cope with the demands placed upon them – this includes continually assessing their progress and levels of risk as it relates to reoffending.
  • Champion the involvement of Peer Mentors, and Service Users more generally, across the probation system
  • Support and move Peer Mentors towards education, training and employment.
  • Motivate and promote a Service User’s belief in their ability to change.
  • Work with Service Users of varying complexity of need and across each Complexity Level (as applicable)
  • Be Alert and responsive to behaviour, information or changes which could indicate a change in Risk of Serious Harm
  • Respond appropriately to challenging behaviour (including Unacceptable Behaviour) in order to de-escalate tension, enable Service User to manage strong feelings and to ensure their own safety and that of others.
  • Understand risk assessment as compatible with role and grading and to ensure appropriate consideration of risk when placing service users into employment or mainstream provision.
  • Achieve outcomes in accordance with contractual KPIs and the Performance Management Framework.
  • Contribute to the continuous improvement of Ingeus Justice.
  • Contribute to relevant meetings.
  • Ensure that the Health and Safety needs of individuals and groups are appropriately met.
  • Understand and follow policies and procedures appropriate to both the Ingeus and to the probation sector
  • Undertake any other duties which fall reasonably within the nature, grade and responsibilities of the post, subject to regular review of this job description to reflect any significant and permanent changes.
  • Maintain operational relationships with local Probation staff to recruit Peer Mentors.

Who would this role fit?

This role would suit someone who is able to work autonomously and has strong diary management skills. You will be able to motivate, encourage and empower.


  • Experience of the Criminal Justice sector

Why join us?

As an Ingeus employee, you will have access to a range of benefits

  • 25 days annual leave plus bank holidays
  • Life insurance
  • Private medical care
  • Company pension
  • Online discount shopping
  • Expenses*
  • Additional leave for personal development and community volunteering
  • The opportunity to buy those extra perks such as extra annual leave, critical illness cover, dental insurance and discounted gym membership, wellbeing services and more.

At Ingeus, we value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment, including a positive working environment and as a disability confident leader, we believe in changing lives for the better. We welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background. 

Please note that this role may be closed early if we receive a high volume of applications. 

Please email us at  if you have any queries relating to your application.


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If so, please submit your CV. We look forward to receiving your application.

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At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.