Work type



Outreach and Engagement Advisor Liverpool

North WestFull Time / Permanent

Outreach Engagement Advisor

Salary - starting at £26,500

Contract – Permanent, Full time

Location - Liverpool

We are pleased to be able to offer some new opportunities on the Work and Health Programme and are looking for an Outreach Engagement Advisor to join the team. This role is key in engaging with stakeholders to champion integration in each Local Authority borough. You will work closely with your Local Authority, JobCentre Plus (JCP) and voluntary/ 3rd sector services to drive referrals to the programme.

As an Outreach Engagement Advisor you will be:

  • Involved in client contact through engagement events to promote the programme.
  • Liaising regularly with JCP Work Coaches and other referral agents (External Local Signposting Organisations)
  • Integrating with local community and health organisations to drive referrals.
  • Facilitating welcome sessions for new participants, organising job fairs and local events to drive both referrals and job outcomes.
  • Providing feedback to JCP colleagues to demonstrate “good news stories” of progression and/or sustained outcomes.
  • Brokering and managing relationships with the wider services which interact with our participants, including offender management, housing, skills and Voluntary and Community Sector (VCS) providers which will provide the required support to our participants and ensure greater levels of cohesion between services.
  • Responsible for creating an ecosystem of wrap around support to meet individual participant needs.


As an Outreach Engagement Advisor you will have:

  • Excellent relationship management skills, strong ability to deliver communications through face to face and remote delivery.
  • The ability to travel across the specified areas.
  •  A strong understanding of the employment services/welfare to work.
  • Experience working in a performance target driven environment.


The Work and Health Programme works with those on certain benefits whose situation means finding and entering work can be more challenging. For example, this could be a physical or mental health condition, they may have a criminal record or could be a care leaver or ex armed forces.


As Ingeus, we’ve spent time listening to our employees to build our benefits package;

  • 25 days annual leave plus bank holidays with the opportunity to salary trade extra
  • EAP Support programme available 24/7 with access to 6 x counselling sessions
  • Private Medical Insurance
  • Eyecare vouchers with help to purchase new glasses
  • Life assurance
  • Online discount shopping via Perks at Work
  • Cycle to Work scheme
  • Season ticket loan
  • Up to two days each year dedicated to Community Giving (Volunteering)
  • Access to Salary Finance; financial education and advice
  • The opportunity to buy extra perks such as, critical Illness Cover, dental insurance


Are you someone who can build relationships with community partners and drive referrals to our programme? Apply now. We are waiting to hear from you!

Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

*Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles

Job no:

Applications close:


If so, please submit your CV. We look forward to receiving your application.

At Ingeus we provide services for people, business and communities in employment, skills, health and justice. We value diversity and inclusion and as a Disability Confident leader, a Stonewall Diversity Champion and an Armed Forces Covenant supporter we welcome applications from all parts of the community regardless of gender, ethnicity, disability, sexual orientation or background.