We're Hiring!

Business Manager

Location: Ealing

Salary: £45,000

Ingeus are currently looking for a Business Manager to motivate and support a professional and operational team to achieve high performance and exceed all contractual targets, including compliance and customer service standards, through highly effective communication and leadership.

You will oversee participant engagement and operational daily management of site, ensuring every participant receives the best possible service through tailored, comprehensive support to give them the right tools to quickly move into sustainable employment.

What you’ll be doing as the Business Manager:

• Providing coaching and mentoring to Team Leaders, ensuring Continuous Professional Development remains a pivotal element of their role and of the wider team.
• Meeting and exceeding individual and team performance targets and Key Performance Indicators on a monthly basis, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
• Delivering key financial targets as defined in regional budgets, ensuring the appropriate deployment of resources to deliver exceptional business results.
• Maintaining strong external relationships with JCP teams, visiting sites where necessary and supporting Team Leaders to be visible and active within JCP sites.
• Analysing performance data, identifying potential risks or trends and propose/implement solutions to maintain and exceed performance expectations.

To be the Business Manager you will have;

• Have strong leadership and organisational skills, with an ability to motivate large teams of people to achieve targets.
• Have experience of financial tracking and forecasting, with the ability to understand and work towards financial budget and preparation.
• Have Knowledge of the labour market, wider provision, and stakeholders local to the area in which you are applying.
• Experience of working in a performance target driven environment
• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• An excellent communicator with the ability to inspire and motivate your audience.

The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 6 plus months, intensive and tailored support to help find sustained work in their local area.

As Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards 

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change. 

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at Careers@ingeus.co.uk

Please note, the advert may close early if we receive sufficient applications.