Clinical Support Lead

  • 501362
  • Hybrid
  • East London, England, United Kingdom
  • South London, England, United Kingdom
  • Greater London, United Kingdom
  • London, Greater London, United Kingdom
  • Remote, United Kingdom

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  • Health
  • PIP Assessor
  • WCA Assessor
  • Full Time / Permanent
  • Part Time / Permanent
  • Opening on: Jun 26 2025
  • Closing on: Jul 31 2025

Accountabilities:

  • Developing a close relationship with the RDM to promote joint working
  • Carry out regular 1:1 supervision, clinical observations, and dip tests/ live dip tests, audits, coaching FAs in line with defined Support Pathways based on quality performance related risk assessments.
  • Monitor trends and specific emerging issues that need to be addressed, delivering group quality improvement sessions where common issues are apparent.
  • Supervise the support pathways of Functional Assessors as defined within the Performance Excellence Framework, utilising clinical audit and quality outcomes with a view to achieving sustained quality improvement within the contract.
  • Apply critical thinking and logical reasoning to support the FAs to produce accurate, and detailed reports, utilising DWP systems and processes.
  • Ensure that reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar.
  • Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service
  • Liaise with a range of clinical peers across the NHS and private healthcare sector, charities, and support organisations to obtain and evaluate evidence that assists in the production of detailed reports.
  • Proactively develop knowledge of health conditions through engaging with Continuous Professional Development (CPD) opportunities in line with professional registration and contractual requirements.
  • Undertake any training required to carry out Functional Assessor role e.g., Paper-based Reviews and initial Triage.
  • Take ownership of professional revalidation to ensure that this is completed within the required timescales.

To maintain personal approval in specific disciplines/tasks as per the PIPAG guidelines.

Essential criteria:

  • A minimum of 12 months experience as a DWP approved Functional Assessor, achieving consistently high-quality clinical audit outcomes.
  • A minimum of 12 months' post-qualification experience as a physiotherapist, nurse, doctor, occupational therapist, or paramedic (PIP only) 
  • Be HCPC / NMC/ GMC registered with no restrictions on practice.
  • Have a proven record of proactively engaging with relevant Continual Professional Development (CPD).
  • Broad-ranging clinical experience across a range on conditions, including working with adults.
  • Demonstrable knowledge of the clinical aspects and likely functional effects of a wide range of medical conditions, including skills in assessing people and the ability to perform a relevant examination.
  • Knowledge and skills in assessing people with conditions affecting mental health, intellectual and cognitive function including the ability to perform a relevant examination.
  • Ability to critically evaluate evidence and use logical reasoning to provide accurate evidence-based advice.
  • Have excellent interpersonal and written communication skills that include the ability to interact sensitively and appropriately, take a comprehensive, history; accurately recording clinical findings, producing succinct, accurate reports in Plain English, while utilising a questioning style that allows the Claimant to talk freely about their level of function.
  • Be able to take part in the continuous feedback cycle, including 360-degree feedback, and use this feedback to improve practice.
  • Efficient IT skills and an ability to type notes accurately whilst conducting assessments (30 words per minute minimum)
  • Ability to maintain a strong work ethic while working independently.
  • Ability and willingness to share clinical experience and knowledge to positive effect within a team.
  • Comfortable working to team and individual targets
  • An eye for detail
  • Driven and flexible.
  • Demonstrable ability to manage time effectively.

Desirable criteria:

  • Experience in delivering feedback and planning personal and professional development in a clinical setting.
  • Positive approach to utilising feedback to maximise personal and professional development, for self and others.
  • Driven to support others through sharing knowledge, experience, and best practice.

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