The role ensures that accurate, timely, and relevant performance data is captured, validated, and translated into meaningful insight that supports supply chain effectiveness, contractual compliance, and continuous improvement.

A key part of the role is bridging operational understanding with analytical expertise—ensuring the MI Team receives clear and consistent requirements, and the Supply Chain Team receives high‑quality, actionable insight that strengthens decision‑making and drives performance outcomes.

The role also requires a strong understanding of how data influences supplier behaviour, operational delivery, and commercial performance, and the ability to communicate these impacts clearly to stakeholders at all levels.

DUTIES

• Serve as the primary data liaison between the Supply Chain Team and the MI Team.
• Translate operational priorities, performance challenges, and supply chain risks into clear data and reporting requirements.
Provide evidence based insight to support supplier performance management, partner reviews, escalation processes, and improvement plans.
• Collect, validate, and quality check performance data from internal systems and Delivery Partners.
• Ensure data integrity, proactively identifying gaps, anomalies, inconsistencies, or reporting risks.
• Analyse performance trends across the supply chain, highlighting emerging issues, risks, and opportunities for optimisation.
• Convert MI outputs into operationally relevant insight and recommendations that are clear, concise, and actionable.
• Support supplier performance meetings by producing high quality data packs and contributing well reasoned, insight driven commentary.
• Maintain strong collaborative relationships with both MI and Supply Chain teams to ensure smooth and efficient data flow.
• Work with the MI Team to enhance reporting tools, streamline data processes, and improve the visibility and accessibility of supply chain performance metrics.
• Support continuous improvement initiatives, process changes, and mobilisation activity through the application of data insight and performance analysis.
• Embed an understanding of how data trends affect operational delivery, outcomes, and supplier performance.

COMPETENCIES

ESSENTIAL COMPETENCIES DESIRABLE

• Strong analytical skills with the ability to interpret complex datasets and convert them into meaningful operational insight.
• High level of accuracy and attention to detail.
• Good written and spoken communication skills, able to articulate and present analytical information
• Advanced Excel skills and competence with reporting/visualisation tools.
• Ability to manage multiple tasks and priorities while working collaboratively across diverse teams.
• Comfortable working to deadlines and responding urgently to emerging needs.
• Adaptable and capable of learning new skills, systems, and technologies quickly.
• Strong awareness of how data informs performance, behaviour, and decision making within operational environments.
• Experience working within a performance managed supply chain or contract delivery environment
• Background in analysis, MI, or similar data focused roles.
• Experience with Power BI or other BI/reporting tools.
• Understanding of performance frameworks within public service contracts

All Ingeus personnel are required to comply with Ingeus’ policies relating to Information Security and Data protection, specifically to:

 Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
 Treat the security of all information assets according to their designated information security classification
 Ensure that they only access information assets that they are authorised to do so.
 Adhere to the procedure for reporting any security weakness or event
 Commit to, and participate in, personal development of information security awareness & knowledge
 Comply with all laws and contractual obligations regarding Data Protection