We're Hiring!

Employability Team Leader

Salary: £37,000 per annum

Location: Tower Hamlets

The Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. The Team Leader will support the team to achieve individual and team targets, whilst providing ongoing practical support through observations, caseload reviews and discussions of complex cases. They will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.

What you will be doing?

• Direct Line Management of the team
• Mentoring, training & developing the team to perform their roles effectively
• Regular observations and caseload reviews
• Supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing the day-to-day quality of provision & managing performance

To be successful you will require;

• Previous Team Management / Lead experience is essential
• Experience of overseeing performance, mentoring & supporting colleagues, ensuring KPIs are met
• Stakeholder Management; Ability to effectively network & build relationships internally & externally

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

· 25 days of annual leave plus bank holidays, with the option to trade for additional leave.

· EAP Support programme available 24/7, including 6 free counselling sessions.

· Private medical insurance and life assurance.

· Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.

· Eyecare vouchers to help with glasses or eye care.

· Online Shopping discounts

· Cycle to Work scheme and travel season ticket loan.

· Long service awards to celebrate your commitment.

· Salary Finance offering financial education and advice.

· The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you