We're Hiring!

In Custody Group Facilitator

Salary: £26,460 pa plus benefits
Location: HMP Durham

Contract: Permanent

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it’s possible. We’re looking for a dedicated Group Facilitator to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it’s about rolling up your sleeves and pro-actively supporting someone on their journey

About the Role:

You’ll work within the prison delivering 4-week courses to groups of participants to support them on their journey towards release or parole. Many individuals will be in this setting for a short period and your sessions are designed to be short, sharp and impactful -Your ability to quickly build positive connections will be an important part of the role. As a key member of a dedicated team, you’ll help individuals overcome barriers, build confidence, and take meaningful steps toward rehabilitation. 

This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing—for them and for you. 

What You'll Be Doing:

• Group Facilitation You will be delivering sessions to groups of participants on a variety of topics such as goal setting, social interaction and positive decision making. 

• Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth

• 121 Support: You will also be working 121 with participants setting and reviewing goals while ensuring accurate and timely recording

• Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
• Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring progress is properly tracked.

What We are Looking For:

• Training/Facilitation experience: You will have the ability and confidence to deliver engaging sessions
• Communication Skills: You’ll have the ability to engage, motivate, persuade, and listen—building strong connections with those you support.
• Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
• IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.

What We Offer:

At Ingeus, we listen to our employees and have developed a benefits package that supports your personal and professional well-being:

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Exclusive discounts via Perks at Work.
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 DBS check. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes at your own pace.

At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

About Ingeus:

At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at jkumar@ingeus.co.uk for further details.

If you think you have what it takes, don't delay and apply today!

If we receive enough applications, this role may close early.