We're Hiring!

Performance Coach

Salary: £33,000 per annum

Hours: 37.5  Monday - Friday 09.00 -17.00

Contract: Permanent

Location: Harrow

As a Performance Coach you will work closely with all frontline Employment Advisors to identify and offer performance improvement support through various one to one and group coaching and mentoring interventions to assist frontline staff to achieve set performance targets.

Our Performance Coach will work collaboratively with Business Managers, and Team Leaders to promote development within the required key areas and contract standards.

 As our Performance Coach, you will:

• Liaise with the Management Team to understand concerns/issues and to plan performance improvement needs 
• Act as a mentor to support best practice interventions to promote desired outcomes.
• Conduct performance observations to establish coaching interventions.
• Coaching, motivating, and assisting frontline staff in a safe, compliant, and ethical manner to achieve goals and performance targets.
• Re-evaluating and consolidating coaching techniques and interventions to ensure effective and positive outcomes.
• Maintaining active communication with all internal stakeholders to ensure required outcomes are being met.

As our Performance Coach, you will have:

• Experience of delivering coaching/mentoring sessions within a varied capacity (individual/small/large groups and face to face, telephone, remotely etc.).
• Proven experience of delivering effective coaching/mentoring sessions.
• Previous experience of excellent achievements within a highly targeted role.
• Excellent verbal and written communications skills with the ability to speak confidently and pitch at the right level.
• Excellent presentation skills in both small and large group settings.

As Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards 

Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.

We’re purpose-led, passionate and proud to work with customers and communities to drive social change. 

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

Please note, if we receive sufficient applications, we may close the advert early.