The Site Coordinator role is responsible for ensuring accuracy and processing of data across multiple systems. This is a key role in supporting the successful achievement of growth within Ingeus through ensuring accuracy of data reporting to inform further decision making.

This role is remote and is a full time role working Monday to Friday 8.30am to 5pm on rotation with other site coordinators within the team.

Responsibilities:

• Courtesy calls to claimants ensuring GDPR compliance and processes are strictly followed.
• Facilitation of any special claimant requests such as translators.
• Daily PRS diary maintenance and actioning any system alignment changes and management of the arrivals board ensuring slots are accurately uploaded on a weekly basis.
• Work in conjunction with the Senior Site Coordinator to shape PRS diaries and upload required slots.
• Support local Assessment Centre when business requires. Training will be given on current requirement.
• Deputise for Senior Site Coordinator during periods of leave.

Essential Criteria:

• You will be required to undergo and successfully gain BPSS security clearance check to undertake this position.
• IT literate, competent in Word and Excel.
• Fluent in English Language skills: able to communicate via telephone, email, and face to face in a clear and courteous and professional manner.
• Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
• Ability to work unsupervised and use initiative.
• Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g. supporting other teams / cover SSC duties.

  Desirable Criteria:

• Experience within a similar role.