We're Hiring!

Affiliate Network Administrator
Salary: Upto £26,250 per annum + Package
Working Pattern: Remote/Homeworking Role with some organised travel around the UK

This is an interesting and varied role for an experienced and highly skilled administrator to join the busy and dynamic Affiliate Network team at CiC. Affiliate Network provides expert administrative, support to our Affiliate Network team clinicians and our Affiliate Network of counsellors and psychologists, globally. This role requires the ability to liaise with and build positive relationships with internal and external stakeholders. The primary responsibilities of this role will be:

Administrative tasks - Administrative tasks are a key part of Affiliate Network team, working closely with a team of clinically trained staff

Processing applications to join the Affiliate Network - Tasks will include managing clinician applications on our designated recruitment portal and confirming applicants’ qualifications and experience meet CiC’s Affiliate Network entry level requirements.

Creating and updating Client records - It’s important that we hold accurate notes from every interaction with our clients and these are inputted into our case management system

Invoicing - Another function of the role is to review invoices/claims received, raising purchase orders by entering data accurately into our client management system, supporting the finance department and seeking verification of new purchase orders and final authorisation from our teams.

Requirements:

• Excellent IT and administration skills, particularly MS Office and case management systems.
• Excellent verbal and written communication skills
• Confident in using process flow applications
• Exceptional attention to detail and an inquisitive mind
• Previous experience in an administrative role
• Resilience and flexibility

Desirable experience:

• Previous experience working on a similar administrative role
• Previous recruitment, vetting and/or credentialing experience.
• Previous experience working for an EAP

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us alewis@ingeus.co.uk to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early