We're Hiring!

Careers Information Advice and Guidance Advisor

Salary: Starting at £24,806 pa plus benefits
Location: HMP Deerbolt (Barnard Castle) Drivers preferred due to location.

You will provide tailored careers advice and guidance to individuals through both one-to-one sessions and group workshops. You will create and manage personalised learning plans to help participants identify and work towards their goals during custody and in preparation for release. Your role will support rehabilitation by equipping individuals with the skills, qualifications, and opportunities needed to secure employment or further training upon release. You will also organise in-prison job fairs, engage with local employers and training providers, and support participants in enrolling on relevant courses to enhance their employability. Through your support, individuals will be encouraged to take meaningful steps toward long-term career development and positive reintegration into the community.

This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing—for them and for you. 

What You'll Be Doing:

• Group Facilitation: Delivery of engaging sessions to groups of participants around topics such as employability skills, career planning and effective disclosure.

• Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants creating a safe space for personal growth
• Stakeholder management: You will engage with community partners and employers to create training and employment opportunities.
• Caseload management: You'll manage the learning journey of multiple individuals while keeping up with all the related admin.
• Quality Recording: Keep thorough, up-to-date records of all your work on an IT system, ensuring progress is properly tracked.

What We are Looking For:

• IAG Qualification/Career Guidance: You will have experience advising on career choices, apprenticeships or training journeys and be willing to work towards IAG Level 3
• Communication Skills: You’ll have the ability to engage, motivate, persuade, and listen—building strong connections with those you support.

• IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.

What We Offer:

At Ingeus, we listen to our employees and have developed a benefits package that supports your personal and professional well-being:

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Exclusive discounts via Perks at Work.
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 DBS check. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes at your own pace.

At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

About Ingeus:

At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at jkumar@ingeus.co.uk for further details.

If you think you have what it takes, don't delay and apply today!

If we receive enough applications, this role may close early.