We're Hiring!

Receptionist

Salary: £28,860

Location: Ealing

As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork.

Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner.

Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery.

As our Receptionist, you will be responsible for:

General Office

• Accountable for driving visitor experience, providing a warm and friendly welcome.
• Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner.
• Ensure there is sufficient meeting space for internal staff and external visitors.
• Responsible for the maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts)
• Organise catering requirements for meetings as required.
• Responsible for ordering and maintaining an appropriate stock of stationery for the office.
• Responsible for preparing office communications and updating staff notice boards.

As our receptionist, you will have:

• Previous front of house receptionist or host experience in a busy professional environment.
• Excellent organisation, time management and IT skills including MS Office.
• Experience of coordinating events, both internal and external, including logistics and coordination of the event.
• Relationship management with internal and external stakeholders
• Customer service experience 

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

· 25 days of annual leave plus bank holidays, with the option to trade for additional leave.

· EAP Support programme available 24/7, including 6 free counselling sessions.

· Private medical insurance and life assurance.

· Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.

· Eyecare vouchers to help with glasses or eye care.

· Online Shopping discounts

· Cycle to Work scheme and travel season ticket loan.

· Long service awards to celebrate your commitment.

· Salary Finance offering financial education and advice.

· The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.

Please note, if we receive a high volume of applications, the role may be closed early.