Employer Account Manager

Location: Rochdale

Salary: £29,033

As an Employer Account Manager on the Restart Scheme, you will play a key role in creating sustainable employment opportunities for participants across Bury and the wider Greater Manchester labour market.

Working closely with local employers, Restart Advisors, community partners and stakeholders, you will identify recruitment opportunities, develop employer relationships, and support participants into meaningful and lasting employment. You will maintain a strong understanding of local labour market trends, emerging sectors, growth opportunities and employer recruitment challenges, using this insight to shape employer engagement activity and generate job outcomes.

This is a highly visible role requiring regular travel across the local area to visit employers, attend networking events, and build productive partnerships with organisations that influence employment and economic growth.

Key Responsibilities

Employer Engagement & Business Development

• Develop and maintain strong relationships with employers across key sectors including logistics, warehousing, manufacturing, construction, health and social care, retail, hospitality, customer service and professional services.
• Identify businesses that are expanding, recruiting, experiencing skills shortages or investing within the Bury and Greater Manchester area.
• Conduct regular employer visits to understand recruitment needs, workforce challenges and future hiring plans.
• Promote the value of the Restart Scheme and position Ingeus as a trusted recruitment and workforce partner.
• Build long-term employer partnerships that create repeat recruitment opportunities and positive participant outcomes.

Stakeholder & Strategic Partnership Development

• Act as an ambassador for Ingeus and the Restart Scheme across the local business and employability community.
• Develop productive relationships with key stakeholders including:
  • Local Authorities and Economic Development Teams
  • Greater Manchester Chamber of Commerce and local business networks
  • Federation of Small Businesses (FSB)
  • Jobcentre Plus Partnership Teams
  • Greater Manchester Growth Hub and business support organisations
  • Training providers, colleges and skills organisations
  • Recruitment agencies and industry bodies
• Attend networking events, employer forums, job fairs, business conferences, employment and skills boards, and other stakeholder events to promote Ingeus services and develop employment opportunities.
• Work collaboratively with employers and strategic partners to identify workforce needs, skills gaps, and future recruitment opportunities across Bury and Greater Manchester.
• Share labour market intelligence and local economic insights with Restart Advisors and operational teams to support participant progression and employment outcomes.
• Identify opportunities arising from local investment, regeneration projects, business growth and sector expansion to create sustainable employment pathways for participants.

Recruitment & Vacancy Management

• Work with employers to understand recruitment requirements and agree suitable attraction, screening and selection processes.
• Coordinate recruitment campaigns, information sessions, interviews, assessment activities and employer presentations.
• Collaborate with Restart Advisors to ensure participants are suitably prepared and matched to vacancies.
• Support employers with tailored recruitment solutions, including job carving, work trials and placement opportunities where appropriate.
• Gather and communicate employer feedback to support participant development and future recruitment activity.
• Ensure vacancies are promoted effectively and accessible to suitable participants across the contract.

Performance & Collaboration

• Contribute towards contractual performance targets by generating employment opportunities that lead to job starts and sustained outcomes.
• Maintain accurate records of employer engagement activity, vacancies and participant outcomes using company systems.
• Provide regular updates on employer activity, recruitment campaigns, labour market trends and emerging opportunities.
• Ensure all activity is delivered in line with contractual requirements, GDPR and company procedures.

As our Employer Account Manager, you will have:

• A strong understanding of local labour market trends, employer needs and recruitment practices.
• Experience in employer engagement, account management, recruitment, business development or employability services.
• Excellent networking and relationship-building skills with the ability to engage confidently with employers, stakeholders and community partners.
• Strong communication, presentation and influencing skills.
• The ability to identify opportunities and convert employer engagement into sustainable employment outcomes.
• Good organisational skills and the ability to manage a varied workload across multiple priorities.
• Strong digital literacy, including Microsoft Office, Teams, LinkedIn and CRM systems.
• Willingness to travel across the local contract area.

What Success Looks Like

A successful Employer Account Manager will be recognised as a trusted partner within the Bury business community, with strong relationships across employers, stakeholder organisations and local networks. Through effective labour market knowledge, employer engagement and partnership working, they will create sustainable employment opportunities that improve outcomes for Restart participants and support local economic growth.

Typical Weekly Activity

• Visiting local employers to discuss recruitment demand and future workforce plans.
• Meeting council economic development teams to understand investment and regeneration projects.
• Attending Chamber of Commerce events and local business networking forums.
• Organising recruitment events, information sessions and employer presentations.
• Reviewing labour market intelligence and sharing opportunities with Restart Advisors.
• Supporting employer-led recruitment campaigns and assessment activities.
• Developing relationships with both large employers and local SMEs to secure sustainable employment opportunities for Restart participants.

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

At Ingeus, we’ve spent time listening to our employees to build our benefits package:

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards 

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.